Welcome to The Umrah Taxi. By using our website and services, you agree to the following terms and conditions.
1. Service Overview
We provide transportation services for Umrah pilgrims and travelers within Saudi Arabia, including airport transfers and intercity travel.
2. Booking & Confirmation
- All bookings are subject to availability
- Customers must provide accurate details (location, timing, contact info)
- Booking is confirmed only after acknowledgment by our team
3. Pricing
- Prices are based on distance, vehicle type, and service requirements
- Final price will be confirmed at the time of booking
- Additional charges may apply for:
- Extra waiting time
- Route changes
- Special requests
4. Payment Terms
- Payment method will be agreed upon during booking
- In some cases, advance payment may be required
- Full payment must be completed before or at the time of service
5. Cancellations & Refunds
- Cancellation policies may vary depending on booking type
- Last-minute cancellations may be subject to charges
- Refunds (if applicable) will be processed within a reasonable timeframe
6. Delays & Liability
- We strive to provide timely service; however, we are not responsible for delays caused by:
- Traffic conditions
- Weather
- Road restrictions
- Events beyond our control
7. Passenger Responsibility
- Passengers must be ready at the agreed pickup time
- Proper behavior is expected during travel
- Any damage caused to the vehicle may result in additional charges
8. Luggage Policy
- Luggage must match the capacity of the selected vehicle
- Excess luggage may require a larger vehicle or additional charges
9. Safety & Compliance
- All drivers follow local laws and regulations
- Seatbelt use is recommended for all passengers
10. Website Use
- Users agree not to misuse the website
- All content is the property of The Umrah Taxi
11. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services indicates acceptance of any changes.
12. Contact Information
For any questions regarding these terms contact us.
